Take a break
The Holiday Inn Norwich – North’s trademark ‘can-do’ service guarantees its customers have a relaxing and hassle-free stay
The Holiday Inn Norwich – North Hotel is dedicated to making its customers stay ‘a-home-awayfrom- home’, ensuring that every aspect of it, from check-in to departure, is warm and welcoming. More guests choose Holiday Inn because the brand guarantees a great night’s sleep, an excellent breakfast and an outstanding rewards programme, as well as the global reassurance of quality and standards. The comfort and enjoyment of its customers is the company’s main priority. So whether their stay is for business or pleasure, the extensive facilities at the Holiday Inn Norwich – North are sure to suit.
The team of dedicated professionals working at the hotel take pride in ensuring its clients experience the famous Holiday Inn welcome. With every member of staff trained to the highest standards, visitors are guaranteed to be delighted with the
highest levels of service, whatever the reason for their visit. The hotel views its most important ‘awards’ as the accolades and the countless letters of thanks and appreciation it receives from real customers, past and present.
Boasting 121 fully equipped en-suite bedrooms and suites with air conditioning guaranteeing all that is needed to make Holiday Inn’s clients’ stay comfortable and relaxing, and with a selection of attractive seasonal packages, it is advisable to book early to avoid disappointment. The hotel is just 50 metres from Norwich International Airport, a five-minute walk to the local bus service and a short drive from all major road and rail routes. With 300 car parking spaces, complimentary to guests, it is the perfect choice for visitors to Norfolk. Realising the potentials and benefits of its location, just over three months ago the hotel decided to launch a scheme for airport users to park their cars. With competitive rates of £7.50 per day or £30 for eight nights, it provides better value than another car parking facility situated opposite the airport. Car park users are also able to lounge in the hotel’s lobby whilst still keeping well informed of the arrival and departure times via the screens available. The hotel is continuously seeking ways to improve the car parking facilities, which include ensuring reliability and heightening security as well as improving the overall ambience of the site.
Furthermore, the company’s Triangle Health Club is complimentary to all guests at the Holiday Inn, and is the perfect place to unwind and relax. The fully equipped gymnasium offers everything for its customers’ workout, but if they prefer a more gentle form of exercise, the 13- metre pool, with Jacuzzi, steam room and sauna is the perfect place.
The hotels Concorde Restaurant serves buffet breakfast and a la carte lunch and dinner with an extensive carvery at the weekends. The Concorde Bar, open daily until late, is an ideal venue for relaxing or meeting friends and offers a deliciously
tempting Bar Menu. The Holiday Inn also offers the ultimate destination for a private event, boasting the largest full service conference venue in Norwich, as well as a team of event organisers to assist at every stage of planning, to ensure the event is successful.
The hotel has a number of additional services available, which sets it even further apart from its competitors. These include, private dining and banqueting, conferences, meeting areas, product launches, wedding packages and function suites. The Holiday Inn also offers a number of fantastic nights out. With a packed programme of events throughout 2007, offering a wide variety of entertainment, including Ballroom Nights, Anthony Kavanagh and Alison Crawford from ITV’s ‘Grease Is The Word’ Show, 80s Disco Nights, Race Nights, Take That and Abba Tribute Nights and much, much more, customers are spoilt for choice on where to celebrate their special occasion in Norwich.
The hotel aims to be the most rewarding, comprehensive four-star hotel experience in East Anglia. Working towards this goal, the Holiday Inn Norwich recently refurbished its Lancaster suite. This project was completed in April 2007 and on completion the company had spent approximately £300,000. As a result of this impressive refurbishment, the Holiday Inn’s reputation as one of the best banqueting hotels has improved further and the business is now able to tailor every client detail to their specific needs.
The company has also invested a significant amount of time and money in the purchase of a completely new oven system. Two hundred and twenty new grid ovens have replaced the existing kitchen equipment, which not only improves the overall standard of the food the company produces but also means customer’s receive their food straight out of the oven, which in turn improves its quality.
The Holiday Inn Norwich – North is a franchise of the Holiday Inn brand but it is owned by Stardon (Norwich) Ltd. The hotel is completely unique compared to others in the Norwich area. There are many reasons for its success over the years, but the main driver behind the company’s exceptional service is its focus on people. The Holiday Inn understands to be able to survive within the hotel industry it has to offer the best service on the market. With an experienced, knowledgeable and friendly team of employees, the Holiday Inn Norwich – North welcomes every customer with the best possible service around.